About Entry

Our customer service center's hours of operation are from JST. 9:00 a.m. to 12:00 a.m. / 1:00 p.m. to 5:00 p.m.. (Except for Saturday, Sunday, public holidays, Golden Week holidays, Obon holidays and year-end and new year.)
Customer's personal information and the contents of inquiries you gave us will be strictly handled according to Nitoms, Inc. Privacy Policy.
Customer's information may be shared with our domestic and overseas group companies in order to respond to questions. Nitoms, Inc. will be responsible for the management of all shared information.
If your E-mail address is incorrect or mail rejecting reception is set, you may not be able to receive reply mail from our customer service.
After receiving an inquiry, we will send "Inquiry Receipt Mail". If you do not receive the E-mail, please check that your E-mail address is correct and the junk mail service is not set, then re-send the inquiry.
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Terms of Service

  1. Whenever we obtain, hold, use, or disclose your Personal Information, we endeavor to avoid jeopardizing your interests or rights.
  2. We clearly state its objectives prior to obtaining your Personal Information, and use such Personal Information within the scope of the stated objectives for purposes such as providing useful information about our products and services, improving This Site and marketing.
  3. We endeavor to establish a system for the proper management of your Personal Information to avoid damage, destruction, loss, alteration, leaks or uses that do not conform to the intended use. And we endeavor to prevent your Personal Information from reaching any third party.
  4. We will not disclose your Personal Information to any third party without your prior consent, except:
    1. When the disclosure of such information is prescribed by law;
    2. When the disclosure of such information is necessary to prevent the loss of a human life, bodily harm or property damage, and obtaining the your consent is difficult; or
    3. When we are required to cooperate with a central government agency, a local government or a party entrusted by either of the foregoing in the execution of matters prescribed by law, and obtaining your consent may interfere with execution of such matters.
  5. We will disclose, correct or suspend the use of Personal Information at your request in accordance with applicable internal procedures.
  6. This Site safeguards your personal information by keeping the level of security high and using reliable technology.
  7. In conjunction with our affiliated companies and business partners, we will manage your Personal Information in a responsible manner and strive to enrich This Site and provide quality services to you on the basis of this information.
    With regard to our business partners who supply us with samples and materials in connection with This Site, we will take responsibility for carefully selecting the items used and take all possible measures to implement information management procedures that are just as stringent as those we use for our own materials when we administer This Site.
  8. We shall observe the laws and regulations related to the protection of your Personal Information. We endeavor earnestly to revise this Privacy Policy in response to the enforcement or amendment of laws or any change in social conditions. Therefore, we occasionally make changes and corrections to this Privacy Policy without prior notice.

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