- Our customer service center's hours of operation are from JST. 9:00 a.m. to 12:00 a.m. / 1:00 p.m. to 5:00 p.m.. (Except for Saturday, Sunday, public holidays, Golden Week holidays, Obon holidays and year-end and new year.)
- Customer's information may be shared with our domestic and overseas group companies in order to respond to questions. Nitoms, Inc. will be responsible for the management of all shared information.
- If your E-mail address is incorrect or mail rejecting reception is set, you may not be able to receive reply mail from our customer service.
- After receiving an inquiry, we will send "Inquiry Receipt Mail". If you do not receive the E-mail, please check that your E-mail address is correct and the junk mail service is not set, then re-send the inquiry.